Shipping and Order Delays

During these unprecedented times our shipping partner, Canada Post, is carefully navigating through increased health and safety protocols while processing a higher than usual volume of parcel deliveries.

We are continuing to work with their customer service team to monitor shipments and are doing everything we can to process and deliver orders as soon as possible, however you may experience delays in the delivery of your order. We encourage our customers to continue to track their parcels online through canadapost.ca or the Canada Post app.

Thank you for your patience and understanding. Do not hesitate to reach out to us with any other issues.

Sincerely,

Nalgene Canada