FAQ

How do I clean my Nalgene Bottle?

All of our bottles are dishwasher safe. We recommend placing them on the top rack and away from any heating element. You can also wash by hand. Fill your bottle about 2/3 full with very warm water and a few drops of bleach. Put the cap on, shake well, then let it sit for an hour. You can use a bottle scrubber to scrub out the cap and bottle. Rinse well.

 

Can I freeze my Nalgene Bottle?

Yes you can. However, only fill your bottle about 2/3 full to allow for expansion (and prevent cracking).

 

What type of plastic do you use?

We use Tritan for the majority of our bottles. You can find more information about Tritan here.

 

What is your warranty policy?

We have a lifetime warranty on all Nalgene bottles. Please submit your request here.

 

Are all your bottles BPA free and safe to consume from?

Yes, all of our bottles are free of BPA, BPS, BPF and phthalates. You can find more information here.

 

Can you do custom printing on bottles?

If you're looking to have a custom logo printed on our Nalgene bottles, please reach out to our Canadian distributor Red Pine Outdoor and they will guide you through the process. Their contact email is info@redpineoutdoor.com.

 

Shipping Policy

Free expedited shipping anywhere in Canada for all orders over $70. Orders are shipped via Canada Post from Ontario, Canada.

 

If you don't see your question answered here, please do not hesitate to email us at contactus@nalgenecanada.com and we'll be happy to help you.